Knowledge Base

Categories (7)

User Accounts, Access, & Permissions

Information on ID Cards, Network Accounts (Single Sign-On) and Multi-Factor Authentication; Accessing resources with your Agnes Scott College account.
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Software, Applications & Website Support

Help with software and applications commonly used on campus.
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Networking and Connectivity

Information about campus internet and WiFi connections.
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Communication & Collaboration

Help with collaboration tools such as phones, video conferencing, and email.
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User Device Support

Articles about user-assigned devices such as computers, monitors, tablets, and local/personal printers.
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Classroom/Lab Device Support

Support articles for classroom, lab, and public devices—including ID-access printers.
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Information Security

Information about Phishing Emails, Spam, and reporting issues related to Cylance Antivirus.
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